The provision to withdraw money from ETH accounts was first announced last year in March 2020 under the Pradhan Mantri Garib Kalyan Yojana (PMGKY).
According to the withdrawal rules, EPFO members can make non-refundable withdrawals of up to three months of basic income and dearness allowance, or 75% of the EPF account balance, whichever is lower. . Members, on the other hand, have the option of requesting smaller sums.
How to request a withdrawal online
Step 1: Visit the Member e-Sewa portal: https://unifiedportal-mem.epfindia.gov.in/memberinterface/
Step 2: Log into your account by entering your UAN, password and captcha code.
Step 3: Go to Online Services and select Claim (Form -31, 19,10C and 10D)
Step 4: A new webpage will appear on your screen with all your details such as name, date of birth and last four digits of your Aadhaar number. The webpage will ask you to enter your bank account number. Enter your bank account number in the required space and click verify. A pop-up will appear on your screen asking you to give a ‘Certificate of Commitment’.
Step 5: Once the bank account number has been verified, click on “Proceed to online claim”.
Step 6: From the drop-down menu, you will need to select “Advance PF (Form 31)”.
Step 7: You will need to select the subject of withdrawal as “Pandemic Outbreak (COVID-19)” from the drop-down menu.
Step 8: Enter the amount required and upload the scanned copy of the check and enter your address.
Step 9: A One Time Password (OTP) will be sent to your mobile number registered with Aadhaar.
Step 10: Enter the OTP you received via SMS.
Once the OTP is successfully submitted, the claim request will also be submitted. Money will only be credited to your bank account if the details match and your application is accepted by EPFO.
Withdrawal via EPFO’s Umang app
Step 1: Login to Umang App
Step 2: Select EPFO
Step 3: Select “Employee Focused Services”
Step 4: Select the option “Make a complaint”
Step 5: Enter your UAN details and click “Get OTP” to get a one-time password to login to your account.
Step 6: Enter the OTP and click login. Once you are successfully logged into your account, enter the last four digits of your bank account and select the Member ID from the drop-down menu. Click on ‘Proceed to complaint’.
Step 7: You will need to enter your address. Click “Next” once the correct information has been entered.
Step 8: Upload the check image. Once all the required details and information have been entered, your claim will be filed.
“In these difficult times, EPFO is trying to lend a hand to its members by meeting their financial needs. Members who have already benefited from the first COVID-19 advance can now opt for a second advance as well. disposition and withdrawal process for the second COVID-19 advance are the same as in the case of the first advance,” said the press release issued by the ministry last year.
“Given the members’ urgent need for financial support in these difficult times, it has been decided to give absolute priority to COVID-19 claims. EPFO is committed to settling such claims within three days of receipt. To achieve this, EPFO has deployed a system-driven automatic complaint resolution process to all those members whose KYC requirements are complete in all respects.The automatic resolution mode enables EPFO to reduce the claims settlement cycle at only 3 days compared to the legal requirement.
EPFO undertakes to settle these complaints within three days of their receipt. EPFO has implemented a system-driven automatic complaint resolution mechanism for all those members who have met their KYC criteria in all aspects. EPFO’s automatic settlement mode enables it to reduce the claims settlement cycle to just three days, as opposed to the legal requirement of 20 days.
So even if you have already taken out a loan for any cause, including Covid, you can still request a direct debit from your EPF account for Covid emergency.